Website Policy
Clear guidelines on how we collect data, use our platform, and manage cookies on Rans Solutions.
1. Privacy Policy
1.1 Introduction
Rans Solutions ("Rans", "we", "us", or "our") values your privacy and is committed to protecting the personal data of all users who access or use our website, services, and platforms. This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you interact with our website and real estate services. It also outlines your rights under the Uganda Data Protection and Privacy Act, 2019, and how you may exercise them.
1.2 Data We Collect
To provide effective real estate services, we may collect various categories of personal data depending on how you interact with our website.
| Category | Examples | Purpose |
|---|---|---|
| Identity & Contact | Full name, email, phone number, user role | Identify users and tailor communications |
| Property & Transaction | Inquiries, offers, bookings, listing info, pricing, photos | Display listings and facilitate transactions |
| Verification | ID documents, ownership certificates | Trust, legitimacy, and compliance |
| Payment | Payment method, transaction details | Process payments (card details handled by third-party processors) |
| Usage | IP address, browser/device type, pages visited, navigation patterns | Improve platform performance and usability |
| Communications | Emails, chats, inquiry forms, messages | Respond to requests and maintain interaction records |
1.3 - 1.8 Data Details
We securely collect data to tailor your experience. For instance, Identity & Contact data helps tailor communications, while Property Data facilitates connections between parties. Strict regulations apply for Verification Data.
1.9 How We Collect Data
- Directly from you: Forms, account creation, listing uploads, messages
- Automatically: Cookies, analytics tools, and similar technologies during browsing
- From third parties: Agents, landlords, payment processors, or service partners
1.10 - 1.15 Usage, Lawful Basis, Sharing & Security
Your data is used only for lawful and specific purposes related to our real estate operations. We process based on consent, contractual necessity, legal obligations, or legitimate interests.
- We share personal data strictly with trusted partners directly related to service delivery (e.g., payment processors, agents, IT hosting).
- Rans does not sell personal data to third parties.
- International transfers rely on recognized safeguards per the Uganda Data Protection and Privacy Act, 2019.
- Data is retained only for operations, legal obligations, and dispute resolution.
1.16 Your Rights
Under the Uganda Data Protection and Privacy Act, 2019, you have the right to access, correct, or delete your data, withdraw consent, restrict processing, or opt out of direct marketing. To exercise these rights or for general privacy-related contacts (Section 1.19), contact us directly.
2. Terms & Conditions (Terms of Use)
2.1 - 2.3 Introduction, Eligibility & Accounts
These Terms govern your access to https://ranssolutions.com/. You must be at least 18 years of age to use this website. Providing accurate information and keeping login credentials secure is solely your responsibility.
2.4 - 2.5 Services & Acceptable Use
You agree to use the website responsibly. Prohibited conduct includes uploading false/offensive content, scraping data without permission, impersonation, or posting unauthorised listings. Rans reserves the right to modify or suspend access for violations.
2.6 Property Listings & User Content
Responsibility
Rans acts only as a platform provider and does not independently verify the accuracy, legality, or availability of listed properties.
No Real Estate Guarantee
All information is on an "as is" basis. Users are solely responsible for conducting their own due diligence before agreements.
By submitting content, you grant Rans a worldwide, non-exclusive, royalty-free license to display and use such content to operate and market the website.
2.7 - 2.14 Fees, IP, Disclaimers & Governing Law
Premium features require payment through third-party processors. All website content belongs to Rans. The website is provided "as is" without warranty. Decisions made based on our listings are at your own risk. Rans' liability is capped to the total amount paid during the preceding twelve months. Disputes are under the exclusive jurisdiction of the courts of Uganda.
4. Acknowledgement & Declaration
By engaging with the Rans Solutions website, I acknowledge that I have read, understood, and agreed to the Privacy Policy, Terms & Conditions, and Cookie Policy.
- My access to and use of the website constitutes consent to the collection and processing of personal data.
- I am responsible for ensuring that any information or content I submit is accurate, lawful, and authorised.
- Rans acts solely as a platform provider and does not guarantee property ownership, transaction outcomes, or the accuracy of user-submitted listings.
- Any misuse may result in suspension or legal action.
- Continued use of the website after policy updates constitutes acceptance of the latest versions.
These policies are living documents and may be reviewed and updated periodically. Updated versions will remain available on our website.